Terms of Service

Agreement to our legal terms

We are Lodekeep LLC("Company," "we," "us," "our"), a company registered in Georgia, United States, at 8735 Dunwoody Pl, Ste 12513, Atlanta, GA 30350. We operate the website https://lodekeep.comand any related products and services that link to these terms (collectively, the "Services"). Lodekeep is a persistent, curated memory service for AI assistants: you capture information once and recall it across Claude, ChatGPT, Cursor, Grok, and other MCP-compatible clients. You control what is stored and can export or delete your data at any time.

These Legal Terms are a binding agreement between you and Lodekeep LLC. By accessing the Services, you agree to be bound by all of these terms. If you do not agree, you are prohibited from using the Services and must discontinue use. We will provide notice of scheduled changes; continued use after the effective date means you accept the modified terms. The Services are intended for users at least 18 years old. You can contact us by email at [email protected] or by mail at the address above.

1. Our services

Information provided through the Services is not intended for use where it would be contrary to law; those who access the Services from other locations do so on their own initiative and are responsible for compliance with local laws. The Services are not tailored to comply with industry-specific regulations (such as HIPAA, FISMA, or GLBA); if your use would be subject to such laws, you may not use the Services.

2. Intellectual property rights

We own or license all intellectual property in our Services, including the source code, databases, functionality, software, designs, text, and graphics (the "Content"), and the trademarks, service marks, and logos (the "Marks"), which are protected by copyright and trademark law. Subject to your compliance with these terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print portions of the Content for your personal, non-commercial, or internal business use. No part of the Services, Content, or Marks may otherwise be copied, republished, sold, or commercially exploited without our written permission. We reserve all rights not expressly granted.

Feedback. If you send us any question, suggestion, idea, or feedback about the Services, you agree we may use and share it for any lawful purpose without compensation or acknowledgment to you.

3. User representations

By using the Services, you represent that: your registration information is true, accurate, and current, and you will keep it updated; you have legal capacity and agree to these terms; you are not a minor; you will not access the Services through automated or non-human means (bots, scripts) except standard search-engine indexing; and your use will not violate any applicable law. If any information you provide is untrue or incomplete, we may suspend or terminate your account.

4. User registration

You may need to register to use the Services. You agree to keep your password confidential and are responsible for all activity under your account. We may remove or change a username we find inappropriate.

5. Purchases and payment

We accept Visa, Mastercard, American Express, and Discover. You agree to provide current, complete, and accurate purchase and account information and to keep it updated. Sales tax will be added where required. All payments are in US dollars, and you authorize us (through our payment processor, Stripe) to charge your payment method for your purchases. We may change prices at any time and may refuse or limit any order at our discretion.

6. Subscriptions

Billing and renewal. Paid subscriptions continue and automatically renew on a monthly cycle unless canceled. You consent to recurring charges to your payment method until you cancel.

Cancellation. You can cancel at any time by logging into your account; cancellation takes effect at the end of the current paid term. Refunds are handled per our published refund practices and processed through Stripe. Questions? Email [email protected]. We may change subscription fees and will communicate any changes in accordance with applicable law.

7. Prohibited activities

You may use the Services only for their intended purpose. You agree not to, among other things: systematically retrieve data to build a competing collection or database without our permission; defraud or mislead us or other users; circumvent or interfere with security features or usage limits; upload viruses or malware; use bots, scrapers, or other automated systems to access the Services; reverse engineer the software except as permitted by law; harass or harm our staff or other users; impersonate another user; use the Services to advertise or sell goods and services, or to compete with us; or sell or transfer your profile. Any prohibited use may result in suspension or termination of your access.

8. Your content and ownership

The Services let you store private content, primarily the memory notes and data you capture. You retain full ownership of everything you store, along with any intellectual property rights in it. We do not claim ownership of your content. You grant us only the limited, non-exclusive license needed to host, store, process, back up, and transmit your content for the sole purpose of operating and providing the Services to you (including generating embeddings and returning your content to you on recall), all in accordance with our Privacy Policy. You represent that you have the rights to the content you store and that it does not violate any law or third-party right. You are solely responsible for your content, and we are not liable for it.

9. Third-party websites and content

The Services may link to third-party websites and content that we do not control, investigate, or endorse. If you access third-party websites or content, you do so at your own risk, these terms no longer govern, and you should review the applicable third party's terms and policies. Any purchases through third-party websites are solely between you and that third party.

10. Services management

We reserve the right (but not the obligation) to monitor the Services for violations of these terms, take appropriate legal action against violators, restrict or disable content or accounts at our discretion, and otherwise manage the Services to protect our rights and ensure proper functioning.

11. Privacy policy

We care about data privacy and security. Please review our Privacy Policy, which is incorporated into these terms. The Services are hosted in the United States; by using them from outside the US, you consent to your data being transferred to and processed in the United States.

12. Term and termination

These terms remain in effect while you use the Services. We may, in our sole discretion and without notice or liability, deny access to the Services to any person for any reason, including breach of these terms, and may terminate your account and any content you posted at any time. If we terminate your account, you may not register a new one under any name.

13. Modifications and interruptions

We may change, modify, or remove the Services at any time without notice, and we have no obligation to update information. We cannot guarantee the Services will be available at all times and may experience interruptions or maintenance. We are not liable for any loss or inconvenience caused by downtime or discontinuance of the Services.

14. Governing law

These terms and your use of the Services are governed by the laws of the State of Georgia, without regard to its conflict-of-law principles.

15. Dispute resolution

Informal negotiations, then binding arbitration. If the parties cannot resolve a dispute informally, it will be finally resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA) and, where appropriate, its Consumer Rules. You understand that without this provision you would have the right to sue in court and have a jury trial. If arbitration costs are determined to be excessive, we will pay all arbitration fees and expenses. Arbitration will take place in Fulton County, Georgia. To the fullest extent permitted by law, disputes are resolved on an individual basis only: no class actions and no representative proceedings. Excepted from arbitration are disputes over intellectual property, allegations of theft, piracy, invasion of privacy, or unauthorized use, and claims for injunctive relief, which may be brought in the state or federal courts located in Fulton County, Georgia.

16. Corrections

The Services may contain typographical errors or inaccuracies, including in pricing and availability. We reserve the right to correct them and to update information at any time without prior notice.

17. Disclaimer

The Services are provided on an as-is and as-available basis. Your use of the Services is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties about the accuracy or completeness of the Services' content and assume no liability for errors, unauthorized access to your data, interruptions of transmission, or any bugs or viruses transmitted through the Services by a third party.

18. Limitations of liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, incidental, special, or punitive damages, including lost profits, lost revenue, or loss of data, arising from your use of the Services, even if advised of the possibility. Notwithstanding anything to the contrary, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount you paid us, if any, and in no event more than $100 USD. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

19. Indemnification

You agree to defend, indemnify, and hold us harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, arising from your use of the Services, your breach of these terms or your representations, or your violation of a third party's rights. We reserve the right to assume the exclusive defense of any such matter at your expense, and you agree to cooperate.

20. User data

We maintain certain data you transmit for the purpose of managing the Services and perform routine backups. However, you are solely responsible for the data you transmit, and you agree we have no liability to you for any loss or corruption of such data. Keep your own copies of anything important (you can export at any time from Settings).

21. Electronic communications

Visiting the Services, emailing us, and completing online forms are electronic communications. You consent to receive communications electronically and agree that electronic agreements, notices, and records satisfy any legal requirement that they be in writing. You consent to the use of electronic signatures and records.

22. California users

If a complaint is not satisfactorily resolved, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

23. Miscellaneous

These terms and any posted policies constitute the entire agreement between you and us. Our failure to enforce any right is not a waiver. We may assign our rights and obligations at any time. We are not liable for any failure to act caused by events beyond our reasonable control. If any provision is found unlawful or unenforceable, it is severed and the remaining provisions stay in effect. No joint venture, partnership, employment, or agency relationship is created by these terms.

24. Contact

To resolve a complaint or for more information about the Services, contact us at:

Lodekeep LLC
8735 Dunwoody Pl, Ste 12513
Atlanta, GA 30350
United States
[email protected]